Car Shipping Insurance: What's Covered and What's Not

Insurance is one of the most important — and most misunderstood — aspects of auto transport. Every reputable carrier has it, but few customers fully understand what it covers, what it excludes, and what to do if something goes wrong.

This guide demystifies auto transport insurance so you can ship your vehicle with clear understanding of your protections and responsibilities.

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Carrier Cargo Insurance: The Basics

Every auto transport carrier operating legally in the United States is required by the Federal Motor Carrier Safety Administration (FMCSA) to carry cargo insurance. This is not optional — it is a legal requirement for maintaining operating authority.

Coverage period

From the moment your vehicle is loaded until it is unloaded at delivery.

Typical coverage limits

$100,000–$500,000 per load.

Applies to

All vehicles on the carrier (typically 7–10 on open, 2–6 on enclosed).

Before booking with any carrier, ask these questions:

1. What is your cargo insurance coverage limit per load?
2. What is the deductible?
3. Can you provide a certificate of insurance?
4. What insurance company provides your coverage?

A reputable carrier answers these promptly and provides documentation without hesitation. Verify any carrier's FMCSA credentials before booking.

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What Carrier Insurance Covers

Carrier cargo insurance covers damage that occurs during the transport process:

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What Carrier Insurance Does NOT Cover

Understanding exclusions is just as important as understanding coverage:

• Personal belongings inside the vehicle — laptops, clothing, golf clubs, and any personal items damaged, lost, or stolen during transport are not covered. This is why every transport company advises you to remove all personal belongings.
• Pre-existing damage — damage that existed before pickup (as documented on the Bill of Lading) is excluded. This makes the pre-transport inspection critical.
• Mechanical or electrical issues — battery dies, tire goes flat, fluid leak develops — not covered unless the carrier caused the issue through negligence.
• Improperly secured aftermarket modifications — spoilers, body kits, running boards, and similar non-factory modifications that were not properly secured.
• Extraordinary acts of God — tornadoes, earthquakes, floods may be subject to acts-of-God exclusions depending on the carrier's policy.

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How the Claims Process Works

If your vehicle sustains damage during transport, follow these steps:

Document the Damage at Delivery

This step is absolutely critical:

• Inspect your vehicle thoroughly before signing the delivery receipt
• Note any new damage on the delivery copy of the Bill of Lading
• If the driver resists noting damage, insist — make sure the notation is legible and specific
• Take clear, detailed photographs from multiple angles

Contact the Transport Company

Report damage the same day as delivery:

• Provide your Bill of Lading number
• Include description and photographs of the damage
• Request a claim form or filing instructions

File the Formal Claim

Most carriers require written claim submission within 30–90 days from delivery. Include:

• Original Bill of Lading from pickup
• Delivery Bill of Lading showing noted damage
• Photographs of the damage
• Repair estimate from a qualified body shop
• Your contact information and preferred resolution

Claims Resolution

The carrier's insurance company reviews the claim, compares pickup and delivery condition reports, and makes a determination. Simple claims with clear documentation: 2–4 weeks. Complex or disputed claims may take longer.

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When to Consider Additional Insurance

For most vehicles, standard carrier cargo insurance is adequate. Additional coverage makes sense in these situations:

Where to Get Additional Coverage

• Your personal auto insurance — may provide coverage during transport (contact your agent before shipping)
• Transport company add-ons — supplemental coverage for $50–$200 depending on vehicle value
• Third-party specialty insurers — Broad Form, Royal Sun Alliance, and others offer standalone transport insurance policies

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Protecting Yourself: Best Practices

1. Always document. Take your own date-stamped photographs before and after transport, independent of the carrier's inspection.
2. Read the Bill of Lading carefully. At pickup, ensure every existing imperfection is documented. At delivery, compare meticulously. Do not rush.
3. Keep copies of everything. Bill of Lading, confirmation emails, receipts, and all correspondence — retain until well after transport is complete.
4. Verify insurance before booking. Ask for a certificate of insurance and verify it is current.

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Ship with Confidence

At Baier Transport, we carry comprehensive cargo insurance and stand behind the condition of every vehicle we transport. Our team walks you through the inspection process at both pickup and delivery, ensuring clear documentation that protects your interests.

Get a Free Quote → | Call (603) 490-7309 | Contact Us →

Also read: How Auto Transport Works: 5-Step Guide →